Companies:
- Ulta Beauty
- Boston Organics
Ulta Beauty – Improving AI for a better CX
Apresentação da Empresa |
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Use Case |
Improving AI for a better CX |
Situação e Solução |
Ulta Beauty faced the need to deploy a task management solution and an inventory management application. “We feel these tools will help to optimize productivity and create efficiency for our associates” said Diane Randolph, Chief Information Officer of Ulta Beauty. Under these premises, Ulta is investing $100 million to deploy a set of technologies to innovate and to meet new customer needs, personalizing shoppers experience. These allows Ulta to focus on the core capabilities of the retail commerce platform, i.e.:
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Resultados |
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Fonte: Informação Pública
Boston Organics – Managing data to improve their business model
Apresentação da Empresa |
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Use Case |
Managing data to improve their business model |
Situação e Solução |
Serving organic foods and vegetables among households and businesses across a vast area, Boston Organics focuses on social and environmental issues. They need to integrate and pool both customers and financial data together. To overcome this challenge, Boston Organics implemented as systems providing specific functionalities and being flexible enough to allow customization and guarantee the uniqueness of the company’s business. Although the process of implementation of the new system required efforts in terms of time but, at the same time, it accelerated and flowed the entire processes of the organization into a single one. The flexibility in the adaptability to the system t quickly implement new products and services has been very positive. |
Resultados |
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Fonte: Informação Pública