Business & security priorities, IT spending & budget
Innovation and customer attraction and retention are important for all Western European manufacturers, altough SMBs prioritize customer focus even more so than larger players
Source: European Vertical Markets Survey 2017, Manufacturing N = 226
Not surprisingly, SMBs face greater security challenges than larger manufacturers, with the exception of compliance monitoring
Source: European Vertical Markets Survey 2017, Manufacturing N = 226
Line of business (LOB) is increasingly gaining control over the IT budget, either entirely on its own or by influencing the IT department. This is a structural transformation, and it is happening across value chains consistently.
Source: European Vertical Markets Survey 2017, Manufacturing N = 137
A significant portion (37%) of SMB IT spend is still allocated to maintaining existing systems, but investing in system upgrades and innovation is not insignificant. About a quarter of external IT spend is allocated to each of these categories.
Source: European Vertical Markets Survey 2017, Manufacturing N = 137
Western European Manufacturing SMBs spending looks healthy with a positive CAGR forecast. IT Services spending will slightly decrease in favour of software spending.
Source: Worldwide Semiannual IT Spending Guide: Industry and Company Size, 2017H2
